Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Standard Business Functions

Owned by Karla Melendez
Last updated: Aug 27, 2022
1 min read

This subsection describes the properties for the following standard business functions

  • Comment

  • Entrypoint

  • Hang Up

  • Link In

  • Link Out

  • Back to Queue

  • Play Prompt

  • Menu

  • Select Language

  • Language Menu

  • Bulletin

  • Holidays

  • After Hours

  • Select Queue

  • Wait For Agent

  • Input Digits

  • Wait for Key

  • Agent Availability

  • Key Pressed On Hold

  • Voicemail

  • VoicemailPlus

  • Callback

  • Search Existing Callbacks

  • Transfer

 

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)