Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Scheduled Dialouts
- Larry Brown (Deactivated)
- Starr Wynn-Lester (Unlicensed)
- Jela Banovic (Deactivated)
Scheduled dialouts allows users to take advantage of power dialing for outbound campaigns. It allows you to load a list of calls to be made, including caller information, start and stop times, re-dial attempts, and the date the call attempt will expire if no connection is made.
Configure > Outreach
Outreach >Scheduled Dialouts
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)