Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
How-to articles
Title | Creator | Modified |
---|---|---|
Archiving Contacts | Karla Melendez | Mar 14, 2022 |
Throttling Dynamic Notifications | Karla Melendez | Nov 22, 2021 |
Microsoft Azure AD SSO | Adam Vervaeke | Jun 07, 2021 |
Optional or N/A in Question | Adam Vervaeke | Sept 12, 2020 |
Clone an Evaluation Template | Adam Vervaeke | Sept 10, 2020 |
Agent Status Return (Desktop CCA) | Adam Vervaeke | Mar 19, 2020 |
Post Call Survey Auto-Connect | Adam Vervaeke | Feb 27, 2020 |
Events Overview | Adam Vervaeke | Jun 26, 2019 |
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)