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Recently updated articles

Aug 31 - Sept 1, 2022 -- CC Admin Portal: Set default country code by account
Sep 13, 2022 • contributed by Karla Melendez
Aug 31 - Sept 1, 2022 -- CC: Add Authorized ANI with more than 10 digits
Sep 13, 2022 • contributed by Karla Melendez
Planned for Sept 28 - Sept 29, 2022 -- CC Admin Portal: Clean up & Reordering of Default Permissions
Sep 13, 2022 • contributed by Karla Melendez
Searching Existing Callbacks
Sep 12, 2022 • contributed by Karla Melendez
Agents Security Tab
Sep 12, 2022 • contributed by Karla Melendez
Standard Business Functions
Aug 27, 2022 • contributed by Karla Melendez
Daily Queue Statistics
Aug 27, 2022 • contributed by Karla Melendez
Daily IVR Statistics
Aug 27, 2022 • contributed by Karla Melendez
Daily Global Statistics
Aug 27, 2022 • contributed by Karla Melendez
Monitoring
Aug 27, 2022 • contributed by Karla Melendez
Aug 10-11, 2022 -- Webchat and ICR (V 2.0): Session support in multiple browser tabs
Aug 17, 2022 • contributed by Karla Melendez
Aug 3 & 11, 2022 -- Upgrades to Evaluator
Aug 17, 2022 • contributed by Karla Melendez
Transfer to a Phone Number (Third Party)
Aug 17, 2022 • contributed by Karla Melendez
June 6-7, 2022 -- CC: SHAKEN/STIR Caller ID Client Attestation Standards
Aug 16, 2022 • contributed by Karla Melendez
Editing Caller IDs
Aug 16, 2022 • contributed by Karla Melendez

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