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IVR Explorer
- Karla Melendez
The IVR Explorer lists of all versions of your IVR design. When you open up a New IVR, the file appears in the IVR Explorer as a DRAFT. Once your design is complete and you deploy it, it is no longer just a draft, it now becomes Version 1 of your design. The version number automatically populates every time it is deployed. Therefore if, after the first deployment you need to make updates to your design and deploy it again, your updated design becomes Version 2.
FMI
• For more information on how to create a new IVR design, see Creating an IVR Application.
• For more information on how to save your IVR design, see Saving an IVR Design.
• For more information on how to deploy your IVR application, see Deploying an IVR application.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)