Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Edit Menu
Use the Edit Menu while working on or editing an IVR application.
TABLE 1: EDIT MENU OPTIONS
ICON | OPTION | DESCRIPTION |
---|---|---|
Undo | Undoes the last operation performed on the current page. For example, if you have added an unnecessary BF to your design, you can Undo the action and it will be removed from the current page. | |
Redo | Redoes the last operation performed on the current page. For example, if you accidentally deleted a required BF from your design, you can Redo the action and it will be added to the current page. | |
Cut | Removes all the selected Business Functions (BF) from the current page and copies them to the application clipboard. | |
Copy | Copies all the selected BFs from the current page to the application clipboard. | |
Paste | Adds / pastes the previously cut or copied BFs from the application clipboard to the current page. | |
Delete | Removes all selected BFs from the current page. | |
| Select all | Selects all the BFs on the current page. |
| Create Snippet | Create groupings of business functions to add to your call flow. See Section 11.5.7: Create IVR Snippet, for a detailed description on how to create a snippet. |
| Snippets Manager | Opens Snippet Manager where unwanted snippets can be deleted. |
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)