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Tools Menu
- Karla Melendez
Use the Tools Menu when managing queues and prompts.
TABLE 1: TOOLS MENU OPTIONS
OPTION | DESCRIPTION |
|---|---|
Queues Manager | Displays all of the current project's queues. From the Queues Manager you can create, modify, and remove queues. |
Prompts Manager | Displays all of the current project's prompts. From the Prompt Manager you can create, modify, and remove prompts. |
Audit Trail | Perform a search of who has accessed the IVR designer and what operations have been performed during a given period of time. |
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)