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Business Function Properties

Each BF has a set of Properties that must be defined. Every time you add a BF to your IVR application, you must configure it by completing the property boxes. For example, if you have multiple prompts, each prompt will have its own set of properties. The subsections here list all BFs and their assigned properties.

FMI: For more details on editing BF, see Editing Business Functions.

 


Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)