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Listening to a Phrase

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* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Listening to a Phrase

If you want to hear how your newly created phrase sounds or are unsure of how an existing phrase sounds, use the audio playback buttons located under the Delete button.

TABLE 1: PLAYBACK BUTTON FUNCTIONS

ICON

 NAME

 FUNCTION

ICON

 NAME

 FUNCTION

Play

Plays the phrase.

Pause

Pauses the phrase at the exact location the button is clicked. Click Play to resume playing and listening to the phrase; the recording will continue playing at the location it was paused.

Stop

Stops the phrase audio message. Click Play to play the phrase from the beginning.

 

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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)