Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Modifying a Phrase
- Karla Melendez
Analytics
Modifying a phrase allows you to select a phrase from the Phrases Manager and change one or more of its properties.
To modify a phrase:
1. From the Phrases Manager, select the phrase you want to modify, and then click Modify.
2. In the Phrase Properties dialog box that appears, edit one or more of the properties, and then click Save. The Phrase Properties dialog box closes and the selected prompt is updated.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)