Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Uploading a Profile Picture to an Agent's Account
- Jela Banovic (Deactivated)
- lauren_ellicott (Unlicensed)
- Former user (Deleted)
- Former user (Deleted)
To upload a profile picture to an Agent’s account:
- Navigate to Configure > General > Agents. Choose a Team if needed.
- Now select an Agent.
- Click on the General Information tab. From the Identification section, mouse over the avatar/profile pic, and click Change.
- Locate the picture you would like to upload and click Open.
- The image is automatically resized to the correct dimensions and uploaded to the Admin Portal.
- Click Update to save your changes.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)