Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Contact Center Time Zones
The table below shows a list of the time zones available for use in the Contact Center system.
System Standard Time Zones
Dateline Standard Time (UTC-12:00) International Date Line West UTC+-12:00:00 |
UTC-11 (UTC-11:00) Coordinated Universal Time-11 UTC+-11:00:00 |
Aleutian Standard Time (UTC-10:00) Aleutian Islands UTC+-10:00:00 |
Hawaiian Standard Time (UTC-10:00) Hawaii UTC+-10:00:00 |
Marquesas Standard Time (UTC-09:30) Marquesas Islands UTC+-09:30:00 |
Alaskan Standard Time (UTC-09:00) Alaska UTC+-09:00:00 |
UTC-09 (UTC-09:00) Coordinated Universal Time-09 UTC+-09:00:00 |
Yukon Standard Time (UTC-07:00) Yukon UTC+-08:00:00 |
Pacific Standard Time (Mexico) (UTC-08:00) Baja California UTC+-08:00:00 |
UTC-08 (UTC-08:00) Coordinated Universal Time-08 UTC+-08:00:00 |
Pacific Standard Time (UTC-08:00) Pacific Time (US & Canada) UTC+-08:00:00 |
US Mountain Standard Time (UTC-07:00) Arizona UTC+-07:00:00 |
Mountain Standard Time (Mexico) (UTC-07:00) Chihuahua, La Paz, Mazatlan UTC+-07:00:00 |
Mountain Standard Time (UTC-07:00) Mountain Time (US & Canada) UTC+-07:00:00 |
Central America Standard Time (UTC-06:00) Central America UTC+-06:00:00 |
Central Standard Time (UTC-06:00) Central Time (US & Canada) UTC+-06:00:00 |
Easter Island Standard Time (UTC-06:00) Easter Island UTC+-06:00:00 |
Central Standard Time (Mexico) (UTC-06:00) Guadalajara, Mexico City, Monterrey UTC+-06:00:00 |
Canada Central Standard Time (UTC-06:00) Saskatchewan UTC+-06:00:00 |
SA Pacific Standard Time (UTC-05:00) Bogota, Lima, Quito, Rio Branco UTC+-05:00:00 |
Eastern Standard Time (Mexico) (UTC-05:00) Chetumal UTC+-05:00:00 |
Eastern Standard Time (UTC-05:00) Eastern Time (US & Canada) UTC+-05:00:00 |
Haiti Standard Time (UTC-05:00) Haiti UTC+-05:00:00 |
Cuba Standard Time (UTC-05:00) Havana UTC+-05:00:00 |
US Eastern Standard Time (UTC-05:00) Indiana (East) UTC+-05:00:00 |
Turks And Caicos Standard Time (UTC-05:00) Turks and Caicos UTC+-05:00:00 |
Paraguay Standard Time (UTC-04:00) Asuncion UTC+-04:00:00 |
Atlantic Standard Time (UTC-04:00) Atlantic Time (Canada) UTC+-04:00:00 |
Venezuela Standard Time (UTC-04:00) Caracas UTC+-04:00:00 |
Central Brazilian Standard Time (UTC-04:00) Cuiaba UTC+-04:00:00 |
SA Western Standard Time (UTC-04:00) Georgetown, La Paz, Manaus, San Juan UTC+-04:00:00 |
Pacific SA Standard Time (UTC-04:00) Santiago UTC+-04:00:00 |
Newfoundland Standard Time (UTC-03:30) Newfoundland UTC+-03:30:00 |
Tocantins Standard Time (UTC-03:00) Araguaina UTC+-03:00:00 |
E. South America Standard Time (UTC-03:00) Brasilia UTC+-03:00:00 |
SA Eastern Standard Time (UTC-03:00) Cayenne, Fortaleza UTC+-03:00:00 |
Argentina Standard Time (UTC-03:00) City of Buenos Aires UTC+-03:00:00 |
Greenland Standard Time (UTC-03:00) Greenland UTC+-03:00:00 |
Montevideo Standard Time (UTC-03:00) Montevideo UTC+-03:00:00 |
Magallanes Standard Time (UTC-03:00) Punta Arenas UTC+-03:00:00 |
Saint Pierre Standard Time (UTC-03:00) Saint Pierre and Miquelon UTC+-03:00:00 |
Bahia Standard Time (UTC-03:00) Salvador UTC+-03:00:00 |
UTC-02 (UTC-02:00) Coordinated Universal Time-02 UTC+-02:00:00 |
Mid-Atlantic Standard Time (UTC-02:00) Mid-Atlantic - Old UTC+-02:00:00 |
Azores Standard Time (UTC-01:00) Azores UTC+-01:00:00 |
Cape Verde Standard Time (UTC-01:00) Cabo Verde Is. UTC+-01:00:00 |
UTC (UTC) Coordinated Universal Time UTC+00:00:00 |
GMT Standard Time (UTC+00:00) Dublin, Edinburgh, Lisbon, London UTC+00:00:00 |
Greenwich Standard Time (UTC+00:00) Monrovia, Reykjavik UTC+00:00:00 |
Sao Tome Standard Time (UTC+00:00) Sao Tome UTC+00:00:00 |
Morocco Standard Time (UTC+01:00) Casablanca UTC+00:00:00 |
W. Europe Standard Time (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna UTC+01:00:00 |
Central Europe Standard Time (UTC+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague UTC+01:00:00 |
Romance Standard Time (UTC+01:00) Brussels, Copenhagen, Madrid, Paris UTC+01:00:00 |
Central European Standard Time (UTC+01:00) Sarajevo, Skopje, Warsaw, Zagreb UTC+01:00:00 |
W. Central Africa Standard Time (UTC+01:00) West Central Africa UTC+01:00:00 |
Jordan Standard Time (UTC+02:00) Amman UTC+02:00:00 |
GTB Standard Time (UTC+02:00) Athens, Bucharest UTC+02:00:00 |
Middle East Standard Time (UTC+02:00) Beirut UTC+02:00:00 |
Egypt Standard Time (UTC+02:00) Cairo UTC+02:00:00 |
E. Europe Standard Time (UTC+02:00) Chisinau UTC+02:00:00 |
Syria Standard Time (UTC+02:00) Damascus UTC+02:00:00 |
West Bank Standard Time (UTC+02:00) Gaza, Hebron UTC+02:00:00 |
South Africa Standard Time (UTC+02:00) Harare, Pretoria UTC+02:00:00 |
FLE Standard Time (UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius UTC+02:00:00 |
Israel Standard Time (UTC+02:00) Jerusalem UTC+02:00:00 |
Kaliningrad Standard Time (UTC+02:00) Kaliningrad UTC+02:00:00 |
Sudan Standard Time (UTC+02:00) Khartoum UTC+02:00:00 |
Libya Standard Time (UTC+02:00) Tripoli UTC+02:00:00 |
Namibia Standard Time (UTC+02:00) Windhoek UTC+02:00:00 |
Arabic Standard Time (UTC+03:00) Baghdad UTC+03:00:00 |
Turkey Standard Time (UTC+03:00) Istanbul UTC+03:00:00 |
Arab Standard Time (UTC+03:00) Kuwait, Riyadh UTC+03:00:00 |
Belarus Standard Time (UTC+03:00) Minsk UTC+03:00:00 |
Russian Standard Time (UTC+03:00) Moscow, St. Petersburg UTC+03:00:00 |
E. Africa Standard Time (UTC+03:00) Nairobi UTC+03:00:00 |
Iran Standard Time (UTC+03:30) Tehran UTC+03:30:00 |
Arabian Standard Time (UTC+04:00) Abu Dhabi, Muscat UTC+04:00:00 |
Astrakhan Standard Time (UTC+04:00) Astrakhan, Ulyanovsk UTC+04:00:00 |
Azerbaijan Standard Time (UTC+04:00) Baku UTC+04:00:00 |
Russia Time Zone 3 (UTC+04:00) Izhevsk, Samara UTC+04:00:00 |
Mauritius Standard Time (UTC+04:00) Port Louis UTC+04:00:00 |
Saratov Standard Time (UTC+04:00) Saratov UTC+04:00:00 |
Georgian Standard Time (UTC+04:00) Tbilisi UTC+04:00:00 |
Volgograd Standard Time (UTC+04:00) Volgograd UTC+04:00:00 |
Caucasus Standard Time (UTC+04:00) Yerevan UTC+04:00:00 |
Afghanistan Standard Time (UTC+04:30) Kabul UTC+04:30:00 |
West Asia Standard Time (UTC+05:00) Ashgabat, Tashkent UTC+05:00:00 |
Ekaterinburg Standard Time (UTC+05:00) Ekaterinburg UTC+05:00:00 |
Pakistan Standard Time (UTC+05:00) Islamabad, Karachi UTC+05:00:00 |
Qyzylorda Standard Time (UTC+05:00) Qyzylorda UTC+05:00:00 |
India Standard Time (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi UTC+05:30:00 |
Sri Lanka Standard Time (UTC+05:30) Sri Jayawardenepura UTC+05:30:00 |
Nepal Standard Time (UTC+05:45) Kathmandu UTC+05:45:00 |
Central Asia Standard Time (UTC+06:00) Astana UTC+06:00:00 |
Bangladesh Standard Time (UTC+06:00) Dhaka UTC+06:00:00 |
Omsk Standard Time (UTC+06:00) Omsk UTC+06:00:00 |
Myanmar Standard Time (UTC+06:30) Yangon (Rangoon) UTC+06:30:00 |
SE Asia Standard Time (UTC+07:00) Bangkok, Hanoi, Jakarta UTC+07:00:00 |
Altai Standard Time (UTC+07:00) Barnaul, Gorno-Altaysk UTC+07:00:00 |
W. Mongolia Standard Time (UTC+07:00) Hovd UTC+07:00:00 |
North Asia Standard Time (UTC+07:00) Krasnoyarsk UTC+07:00:00 |
N. Central Asia Standard Time (UTC+07:00) Novosibirsk UTC+07:00:00 |
Tomsk Standard Time (UTC+07:00) Tomsk UTC+07:00:00 |
China Standard Time (UTC+08:00) Beijing, Chongqing, Hong Kong, Urumqi UTC+08:00:00 |
North Asia East Standard Time (UTC+08:00) Irkutsk UTC+08:00:00 |
Singapore Standard Time (UTC+08:00) Kuala Lumpur, Singapore UTC+08:00:00 |
W. Australia Standard Time (UTC+08:00) Perth UTC+08:00:00 |
Taipei Standard Time (UTC+08:00) Taipei UTC+08:00:00 |
Ulaanbaatar Standard Time (UTC+08:00) Ulaanbaatar UTC+08:00:00 |
Aus Central W. Standard Time (UTC+08:45) Eucla UTC+08:45:00 |
Transbaikal Standard Time (UTC+09:00) Chita UTC+09:00:00 |
Tokyo Standard Time (UTC+09:00) Osaka, Sapporo, Tokyo UTC+09:00:00 |
North Korea Standard Time (UTC+09:00) Pyongyang UTC+09:00:00 |
Korea Standard Time (UTC+09:00) Seoul UTC+09:00:00 |
Yakutsk Standard Time (UTC+09:00) Yakutsk UTC+09:00:00 |
Cen. Australia Standard Time (UTC+09:30) Adelaide UTC+09:30:00 |
AUS Central Standard Time (UTC+09:30) Darwin UTC+09:30:00 |
E. Australia Standard Time (UTC+10:00) Brisbane UTC+10:00:00 |
AUS Eastern Standard Time (UTC+10:00) Canberra, Melbourne, Sydney UTC+10:00:00 |
West Pacific Standard Time (UTC+10:00) Guam, Port Moresby UTC+10:00:00 |
Tasmania Standard Time (UTC+10:00) Hobart UTC+10:00:00 |
Vladivostok Standard Time (UTC+10:00) Vladivostok UTC+10:00:00 |
Lord Howe Standard Time (UTC+10:30) Lord Howe Island UTC+10:30:00 |
Bougainville Standard Time (UTC+11:00) Bougainville Island UTC+11:00:00 |
Russia Time Zone 10 (UTC+11:00) Chokurdakh UTC+11:00:00 |
Magadan Standard Time (UTC+11:00) Magadan UTC+11:00:00 |
Norfolk Standard Time (UTC+11:00) Norfolk Island UTC+11:00:00 |
Sakhalin Standard Time (UTC+11:00) Sakhalin UTC+11:00:00 |
Central Pacific Standard Time (UTC+11:00) Solomon Is., New Caledonia UTC+11:00:00 |
Russia Time Zone 11 (UTC+12:00) Anadyr, Petropavlovsk-Kamchatsky UTC+12:00:00 |
New Zealand Standard Time (UTC+12:00) Auckland, Wellington UTC+12:00:00 |
UTC+12 (UTC+12:00) Coordinated Universal Time+12 UTC+12:00:00 |
Fiji Standard Time (UTC+12:00) Fiji UTC+12:00:00 |
Kamchatka Standard Time (UTC+12:00) Petropavlovsk-Kamchatsky - Old UTC+12:00:00 |
Chatham Islands Standard Time (UTC+12:45) Chatham Islands UTC+12:45:00 |
UTC+13 (UTC+13:00) Coordinated Universal Time+13 UTC+13:00:00 |
Tonga Standard Time (UTC+13:00) Nuku'alofa UTC+13:00:00 |
Samoa Standard Time (UTC+13:00) Samoa UTC+13:00:00 |
Line Islands Standard Time (UTC+14:00) Kiritimati Island UTC+14:00:00 |
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)