Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Managing Campaigns
The Manage Campaigns option is where you can create, edit, search, and delete campaigns.
Here is a description of the page's features.
- Folders tree view: Helps you keep all your campaigns organized into categories set up by you. Once you have created a folder, you can Rename it or Delete it, if necessary.
- Campaigns: All campaigns contained within the folders are displayed on the right side of the screen.
- The far right column of each campaign includes options for editing, archiving, and canceling a campaign.
- If needed, you can always move a campaign from one folder to another.
- You can also manage campaign contacts through the editing button.
- Search: A toolbox to help you search for specific campaigns. See Finding a Campaign
- Show archived: When you select this checkbox, the page displays campaigns that have been archived. See Archiving an Existing Campaign
- Create folder: Click this button to create folders and subfolders for organizing your campaigns. See Creating a Folder
- Create campaign: Click this button to create new campaigns. See Creating a Campaign
- Language menu: Select a language in which to display this page.
- Account/Username: The name of your account and account and username.
When you select a folder from the tree, all the campaigns assigned to the folder appear in the right pane.
Important
Campaigns associated with the selected folder’s subfolders will NOT be displayed.
- To see the campaigns from the selected folder’s subfolders, you will need to select the subfolders.
- Selecting All campaigns in the tree shows all the campaigns registered to the account.
- By default, you can only see active campaigns. To see archived campaigns, click the Show archived checkbox.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)