Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Chat Queue Options
- Larry Brown (Deactivated)
- Karla Melendez
- Jela Banovic (Deactivated)
The Chat Queue Options page allows you to define settings for the selected chat queue to create a more customized treatment experience for customers. This page consists of five tabs: General Settings, Styling, Treatment Options, Default Headers and Messages, and Data Collection.
Note:
Important:
Under certain conditions, you CAN have webchat in multiple web browser tabs. For more information, see Webchat in Multiple Tabs Use Cases.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)