Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)

General Page (DTQ IVR)

Owned by Karla Melendez
Last updated: Oct 19, 2021
1 min read

 

Here is where you enter the general information about the IVR. Complete the following information and click Next Step when done.

  • IVR name: The name of the DTQ IVR.

  • Languages: The language that applies to the IVR.
    NOTE: The IVR will be played in only ONE language. The caller will not be presented with a choice of languages to choose from.

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)