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Clear the Phonebook

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)


Clear the Phonebook

To remove all contacts from the phonebook:

  1. Click Clear located in the top right corner of the page.
     

       2. A Clear Phonebook confirmation window will open. It is recommended that you first export and create a backup of your phonebook before removing all contacts. Click OK to confirm

Important

Once contacts are cleared, they are gone from our system and we are not able to recover them.



         

       3. All contacts are removed and the phonebook is now empty.


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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)