Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Viewing a Template

Owned by Hannah Greaves (Unlicensed)
Last updated: Mar 20, 2020 by Starr Wynn-Lester (Unlicensed)
1 min read

To view a template:

  1. Click View to open and view the template.
  2. A dialog box opens, select the program with which you want to open the template.
  3. Click OK.
  4. The template is downloaded in its original format and can be opened in your word processor.

Note: If the template is not available to view, a message appears above the Template Types drop down menu.

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)