Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Deleting a Template

Owned by Hannah Greaves (Unlicensed)
Last updated: Mar 20, 2020 by Starr Wynn-Lester (Unlicensed)
1 min read

To delete templates:

  1. Click Delete located to the right of template you want to delete
  2. A Confirmation dialog box appears asking if you are sure you want to delete the selected template.
  3. Click OK to delete the template.

Note: To modify an existing template, you must first delete the template from the Templates page, and then upload a new template.

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)