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Manage Audio Bulletins

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Manage Audio Bulletins

Owned by Jela Banovic (Deactivated)
Last updated: Mar 16, 2020 by lauren_ellicott (Unlicensed)

To manage audio bulletins:

  1. From the Client Admin Portal, navigate to Configure > General > Bulletins. 
  2. Click Edit Audio.


     
  3. The Prompt Files page opens. From here you can Listen to, Create New Version, Edit, and Delete IVR studio bulletins. You can also go directly to the Prompt Files page to edit bulletins.

     


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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)