Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Activating Bulletins from the Queues Page
Bulletins at the queue level can also be activated from the Admin Portal Queues page, by performing the following actions:
- Navigate to the Queues page: Configure > General > Queues.
- Locate the inbound voice queue you wish to activate the bulletin for and click on Options to the right of the queue.
- From the Active Bulletin drop down menu, select the appropriate bulletin from the list.
- Click Update, located in the top right corner, to save your changes.
Note: Bulletins that have been activated or deactivated for a queue from the Bulletins page will automatically be updated on the Queues page.
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)