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Activating Bulletins from the Queues Page

Owned by Larry Brown (Deactivated)
Last updated: Mar 16, 2020 by lauren_ellicott (Unlicensed)
1 min read

Bulletins at the queue level can also be activated from the Admin Portal Queues page, by performing the following actions:

  1. Navigate to the Queues page: Configure > General > Queues.  


  1. Locate the inbound voice queue you wish to activate the bulletin for and click on Options to the right of the queue.



  2. From the Active Bulletin drop down menu, select the appropriate bulletin from the list.

  3. Click Update, located in the top right corner, to save your changes.

Note: Bulletins that have been activated or deactivated for a queue from the Bulletins page will automatically be updated on the Queues page.


Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)