Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Delete a Specific Rule
- Larry Brown (Deactivated)
- Karla Melendez
- Former user (Deleted)
To delete a specific Rules-Based Routing rule:
- Click Delete, located to the right of the rule you wish to delete.
2. The Delete Rules-Based Routing dialog box opens asking you to confirm the deletion of the specified rule (e.g. "Remove Rules-Based Routing record 905-271?"). Click Yes. The rule is deleted and disappears from the records list.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)