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Editing a SWAT Contact

Owned by Larry Brown (Deactivated)
Last updated: Jun 10, 2017 by Hannah Greaves (Deactivated)
1 min read

To edit a SWAT contact:

  1. Click Edit to edit the contact details of a user. The Is Active checkbox must be checked to send messages to that user.



    HINT: You may uncheck the Is Active checkbox to temporarily prevent a user from receiving SWAT messages.

  2. The Edit SWAT Contact dialog box opens. Make the required edits and click OK., to confirm the changes. Click Cancel to cancel the changes.


     


Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)