Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Resolutions Per Queue View
- Larry Brown (Deactivated)
- cjeintermedia (Unlicensed)
- Jela Banovic (Deactivated)
- Former user (Deleted)
To view resolutions per queue, select Per Queue, located at the top of the page.
When Per Queue is selected, users can add/remove resolutions to/from various queues:
- From the Queue drop-down menu, select a Queue.
- The Resolutions for the selected queue are displayed at the bottom of the page.
- Click Update to save your changes.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)