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Hours Per Queue

Owned by Larry Brown (Deactivated)

Last updated: Jun 14, 2017 by Hannah Greaves (Deactivated)

1 min read

Queues are opened and closed based on the hours defined on both the Working Hours page and the Queues page. To setup hours per queue, see Manage Queue Hours.

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)