Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)

Join an Active Chat Session

Owned by Larry Brown (Unlicensed)
Last updated: Jan 07, 2020 by Adam Vervaeke (Unlicensed)

To join an active chat:

  1. Navigate to Menu > Chat > Join Chat Session.
  2. In the Join Chat Session window, the name of the Active Chat Sessions is displayed. Click on the name and click Join.
  3. More information regarding chat sessions and their members can be displayed by clicking the + expansion buttons.

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)