Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Call Statistics & History
- Larry Brown (Deactivated)
- Former user (Deleted)
- Jela Banovic (Deactivated)
- Former user (Deleted)
Navigate the mouse to Menu > My Statistics. You will see three options available:
- General – A list of call stats for your current day such as calls handled, missed, or transferred.
- Inbound Calls History – A list of up to 50 of the most recent inbound calls.
- Outbound Calls History – A list of up to 50 of the most recently dialed phone numbers.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)