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Change your Password and Preferences

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)

Change your Password and Preferences

Owned by Larry Brown (Deactivated)
Last updated: Jan 06, 2020 by Former user (Deleted)

To change your password:

  1. Navigate to Menu > Change Password…. The Change Password window will appear, type your Old Password, your desired New Password, and your new password again in Confirm New Password.



  2. Click OK to save your new password.

  3. To change application preferences, navigate to Menu > Options….



  4. Some changeable settings include the Font/Colors, Hotkeys, and Fade feature.

    See Hot Keys and Using the Fade Feature.

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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)