Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Using the Fade Feature

Owned by Larry Brown (Unlicensed)
Last updated: Jan 06, 2020 by Adam Vervaeke (Unlicensed)
1 min read

The application can remain on top of other windows in a transparent state. This may be useful to monitor the queue and caller information while using other applications on your computer.

  1. In the General tab, place a checkmark next to Always on top.
  2. Select the desired Opacity Level from the drop down menu (10% being least visible).
  3. Click OK.

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)