Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Edit Prompts
- Larry Brown (Deactivated)
- lauren_ellicott (Unlicensed)
- Jela Banovic (Deactivated)
The Edit link allows you to edit the selected prompt file:
- Click Edit, a dialog box opens.
- The Edit Prompt dialog box opens. Please note that the Prompt field cannot be edited.
- In the Description field type a description of the prompt (optional).
- Click OK.
- The new Prompt ID is assigned to the selected IVR.
Note: New prompts will not take effect until the IVR logic is updated accordingly.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)