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Searching for a Blocklist Entry

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)


Searching for a Blocklist Entry

To search the blocklist for a specific source:

  1. In the Search Blocklist box, enter the source and click Find. You can search by phone number, email address, and/or IP address.



  2. Search query results are displayed in table format on the Blocklist page.



  3. The blocklist can span multiple pages, depending on how many sources are saved to the list. To view any additional pages, click the page number located at the bottom of the table.



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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)