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Per Team View

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)


Per Team View

When Per Team view is selected, users can add/remove activities to/from various teams:

  1. From the Team drop down menu, select a Team.
  2. The Activities for the selected team appear.
  3. Edit team activities by selecting and unchecking the check boxes.
  4. Click Update to save your changes.

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Subjects Per Team View
Subjects Per Team View
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Per Queue View
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Delete
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All View
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Teams & Agents
Teams & Agents
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Team Members Tab
Team Members Tab
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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)