/
Schedules

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)


Schedules

In the Schedules section, you can view and edit your own schedules along with everyone else’s schedules before publishing them. You can also add events, such as sick days or training, once you have full coverage for the phones. Once schedules are finalized they can be published.

Related content

Add Schedule
Read with this
Schedule Daily View Tab
Schedule Daily View Tab
More like this
Team Schedules
Team Schedules
More like this
Weekly Schedule View
Weekly Schedule View
More like this
Daily Schedule View - Published
Daily Schedule View - Published
More like this
Schedules Work Hours View
Schedules Work Hours View
More like this

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)