Add Schedule

To add a schedule:

Click Add Schedule.

2. The New Schedule window opens. Complete all fields. (See New Schedule window below and refer to Table 15 for a detailed description of all fields).

3. Click Save.

4. A Saving Data dialog box appears. The blue bar indicates the time remaining for the schedule data to complete saving.

5. A Save Schedule confirmation dialog box appears. Click OK.

6. Your new schedule will appear in the Schedules tab.

Table 15: New Schedule Field Descriptions and Button Functions
Schedule Name	Type a name for the schedule.
Start Date	Click the Start Date date picker and select the date from which you want the schedule to begin.
End Date	Click the End Date date picker and select the date from which you want the schedule to end.
Agents & Teams	Select the checkboxes for all Agents and Teams you want to appear in your schedule.
Skills	Select the checkboxes for all Skills you want to appear in your schedule.
Buttons
Select All	Click to select all Agents & Teams and/or all Skills checkboxes.
Clear All	Click to clear all Agents & Teams and/or all Skills checkboxes.
Save	Click to save the new schedule information and close the window.
Close	Click to close the New Schedule window. If the window is closed without saving the information, the event information will be deleted and will not be added to the schedule.