Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Remove a Shift from a Rotation
- Larry Brown (Deactivated)
- Former user (Deleted)
To remove a shift from a rotation:
- Select a shift from the Shift Information table.
2. Click Remove Shift.
Note: Mixed shifts cannot be removed. If you attempt to remove a mixed shift you will receive an error message.
3. The shift is removed from the table.
4. Repeat steps 1 to 3 until all unnecessary shifts are removed.
5. Click Save Rotation.
6. A Save Rotation confirmation dialog box appears. Click OK.
7. The new rotation is added to the list of rotations.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)