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Unassign Rotation

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* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Unassign Rotation

To unassign a rotation from a user or group of users:

  1. Select one or more users from the user list whose rotations you want to remove.

Note: To select multiple users that appear in succession select the first user, press Shift, and select the last user. All the users appearing between the first and last selected users will become selected. To select users that do not appear in succession, click Ctrl and then select each user individually until all required users are selected.

2. Click Unassign Rotation.


3. An Unassign Rotation confirmation dialog box appears. Click Yes to unassign the rotation(s).

Note: If you want to keep the rotation(s) assigned to the user(s), click No


4. An Unassigned Rotation confirmation dialog box appears. Click OK.

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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)