/
Searching & Navigating for Suspended Emails

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)


Searching & Navigating for Suspended Emails

Use the search options to filter your view of the suspended emails.

You may filter by Owner, Email fields, and Classification fields. If multiple search fields are entered, the Boolean logic used to retrieve results will be the AND gate. You may enter partial characters of a word, do no use wildcards like "{}". Once you have entered your search parameters, click Search to update your view.

Use the Navigation buttons at the bottom (First, Previous, Next, and Last) to move between pages.

Related content

Manage - Suspended Emails
Manage - Suspended Emails
More like this
Manage Queued Emails
Manage Queued Emails
More like this
Re-route Emails to a Queue or User
Re-route Emails to a Queue or User
More like this
Last Agent Email Routing
Last Agent Email Routing
More like this
Email Recordings
Email Recordings
More like this
Configure Email Queues
Configure Email Queues
More like this

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)