Title: Agents  
Owner: Larry Brown
Creator: Larry Brown Oct 14, 2016
Last Changed by: Karla Melendez Mar 29, 2022
Tiny Link: (useful for email) https://mycontactcenter.atlassian.net/wiki/x/soR5
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Product Knowledgebase (1)
    Page: Office Settings
Hierarchy
Children (6)
    Page: Teams & Agents
    Page: Team Configuration
    Page: Agent Configuration
    Page: Contact Center Time Zones
    Page: Telagents--The Virtual Agents
    Page: External User Configuration
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Outgoing Links
Product Knowledgebase (22)     Page: Agent Profile Pictures
    Page: Teams General Information Tab
    Page: Teams Security Tab
    Page: Delete
    Page: Agents
    Page: Agent Status Return (Desktop CCA)
    Page: Import Agent
    Page: Team Music on Hold Tab
    Page: Clone an Agent
    Page: Team Members Tab
    Page: Agents Security Tab
    Page: Agent Time Zone Settings Tab
    Page: Team Configuration
    Page: Schedule Manager Tab
    Page: Team Skillsets Tab
    Page: Agent Skills
    Page: Agent General Information
    Page: Team Time Zone Settings Tab
    Page: Change Password Tab
    Page: Add Agent
    Page: Team Chat Tab
    Page: Find an Agent