Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Events Report

Owned by Larry Brown (Deactivated)

Last updated: Mar 18, 2020 by cjeintermedia (Unlicensed)

1 min read

The Events Report provides a summary of Agent and Team event information, event location, start and end times, and event duration. The report can contain information for one day or multiple days, depending on the selected report Start Date and End Date.

Access the Events report by selecting Main Menu > Reports > Events.

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)