Retrieve Current Queue Status

This method returns a table containing the current status of each active queue.
Signature:
GetQueueStatusResponse GetQueueStatus(string sessionId)
Parameters:
sessionIdId the session previously opened
Returns:
GetQueueStatusResponse
{
Int32 ErrorCode
String Description
DataTable QueueStatus
}
Sample code (C#):
RealTimeDataClient rdc = new RealTimeDataClient();
GetQueueStatusResponse qsr = rdc.GetQueueStatus(sessionId);
int errorCode = qsr.ErrorCode;
string description = qsr.Description;
DataTable queueStatus = qsr.QueueStatus;
The QueueStatus table contains the following columns:

Field Name	Data Type	Description
QueueName	string	Queue name
Language	string	Language
MinWaitInterval	int	Threshold for minimum wait time. It is the minimum time a caller waits normally in the queue. It is used to calculate the service level.
AvgWaitInterval	int	Threshold for average waiting time. It is the average time the callers wait normally in the queue. It is used to calculate the service level.
MaxWaitInterval	int	Threshold for maximum wait time. It is the maximum time a caller waits normally in the queue. It is used to calculate the service level.
TotalCalls	int	Number of calls received.
MaxWaitingTime	int	Maximum time a caller has been waiting in this queue.
TotalLoggedAgents	int	Number of agents logged in for this queue.
WaitingCallbacks	int	Number of callbacks waiting in queue.
QueueTypeId	short	Queue type id (0: inbound voice, 1: inbound chat, 2: inbound mail, 4: outbound voice).