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Edit Shift

Owned by Larry Brown (Deactivated)
Last updated: Jun 18, 2017 by Former user (Deleted)
1 min read

To edit a shift:

  1. Select an existing shift from the Shift tab.

2. Click Edit Shift.

3. The Shift Manager window opens. Make the required edits to the selected shift. Refer to Table 2 for a detailed description of the Shift Manager window.

4. Click Save when all edits are complete.

 

Note: If you don’t want to update the selected shift, click Cancel.


5. A Save Shift confirmation dialog box appears. Click OK.

6. The window closes and the selected shift is updated.

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)