Title: Call Center Agent Desktop Application (.netCCA)  
Owner: Larry Brown
Creator: Larry Brown Oct 20, 2016
Last Changed by: Adam Vervaeke Dec 18, 2019
Tiny Link: (useful for email) https://mycontactcenter.atlassian.net/wiki/x/hAKI
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Product Knowledgebase (2)
    Page: Agent Status Return (Desktop CCA)
    Page: Post Call Survey Auto-Connect
Hierarchy
Children (25)
    Page: Desktop Call Center Agent (.netCCA) Release Notes
    Page: Open the Call Center Agent
    Page: Connection Settings
    Page: Change your Password and Preferences
    Page: User Interface
    Page: Agent Status & Busy Reasons
    Page: Switch Your Agent Status to Available
    Page: Accept a Call
    Page: Add Call
    Page: Transfer a Call
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Global Labels (2)