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Adding Step Parameters
- Karla Melendez
Now that we have created a step, let’s add some parameters. The parameters we’ll add are all for the script Part #1: Greeting. This script requires three different types of parameters: a text parameter to ask the caller’s name, a label parameter to display text that requires no input, and a list parameter to ask the caller what they need help with. Click the links below to jump to the corresponding subsection.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)