Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Creating a New Script

Before proceeding with the tutorial, you must access the Script Manager.

To access the Script Manager:

  1. Click the Tools icon, and then click Scripting Tool.



  2. ScriptDesigner opens in a new tab.

 

With the Script Manager open, you can now create a new script.

To create a new script:

  • From the Script tab, click New.


    Note: If you had an existing script open and did not make any changes to it prior to clicking New, a confirmation dialog will appear warning that any unsaved changes will be lost. Click Cancel to return to your script and save changes before creating a new script.




Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)