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OpenSession Method
This method verifies the access credentials. If the credentials are valid a new API session is opened, otherwise an error code is returned.
The method must be invoked prior to any other method within the service. A session will expire after 20 minutes of inactivity, it is strongly recommended to close session explicitly by using the CloseSession method.
Method Signature:
OpenAPISessionResponse OpenAPISession(string accountId, string username, string password);
Parameters:
Parameter Name |
Description |
accountId |
Id of the account |
username |
Username of the user account being authenticated |
password |
Password of the user account being authenticated |
The method returns an object of type "OpenAPISessionResponse" that contains the following fields:
Field Name |
Type |
Description |
ErrorCode |
Integer |
Error code describing the outcome of the operation (0 = Success) |
Description |
String |
Message describing the error condition if applicable |
SessionId |
String |
ID of the API session that was created (if successful, Empty otherwise). |
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)