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OpenSession Method

This method verifies the access credentials. If the credentials are valid a new API session is opened, otherwise an error code is returned.
The method must be invoked prior to any other method within the service. A session will expire after 20 minutes of inactivity, it is strongly recommended to close session explicitly by using the CloseSession method.
Method Signature:
OpenAPISessionResponse OpenAPISession(string accountId, string username, string password);
Parameters:

Parameter Name

Description

accountId

Id of the account

username

Username of the user account being authenticated

password

Password of the user account being authenticated


The method returns an object of type "OpenAPISessionResponse" that contains the following fields:

Field Name

Type

Description

ErrorCode

Integer

Error code describing the outcome of the operation (0 = Success)

Description

String

Message describing the error condition if applicable

SessionId

String

ID of the API session that was created (if successful, Empty otherwise).



Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)