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OpenSession Method0
This method verifies the access credentials. If the credentials are valid a new API session is opened, otherwise an error code is returned.
The method must be invoked prior to any other method within the service. A session will expire after 20 minutes of inactivity, it is strongly recommended to close session explicitly by using the CloseSession method.
Method Signature:
OpenAPISessionResponse OpenAPISession(string accountId, string username, string password);
Parameters:
Parameter Name |
Description |
accountId |
Id of the account |
username |
Username of the user account being authenticated |
password |
Password of the user account being authenticated |
The method returns an object of type "OpenAPISessionResponse" that contains the following fields:
Field Name |
Type |
Description |
ErrorCode |
Integer |
Error code describing the outcome of the operation (0 = Success) |
Description |
String |
Message describing the error condition if applicable |
SessionId |
String |
ID of the API session that was created (if successful, Empty otherwise). |
Note:
- There is no need to invoke OpenSession if a valid session ID is still available (obtained by invoking OpenSession from some other service such as the Queue Profile service).
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)