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* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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Call Control Methods – Dial
- Larry Brown (Deactivated)
- Jela Banovic (Deactivated)
Initiates an outbound call. The agent's phone will ring first, and then (once that call is answered) the call to the target destination will be started.
URI: /cca/voicecall/dial
Required Parameters: destination
Example: {+}http://localhost:6500/cca/dial?dest=18888083529+
Optional Parameters: OrgName and OrgNumber
Example: {+}http://localhost:6500/cca/dial?dest=18888083529&OrgName=test&OrgNumber=4162070112
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)