Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Retrieve a Saved IVR Prompt
- Larry Brown (Deactivated)
Analytics
To retrieve a saved IVR prompt:
- Press 3 from the Main Menu.
- Now enter the 3-digit prompt number you wish to retrieve, followed by the # key.
- The prompt will be played back for you.
- To listen, press 1. To publish, press 2. To re-save, press 3.
Note: Once you press 2 to publish a prompt, it will be live on our IVR
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)