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Prompt Recording Studio Overview

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)


Prompt Recording Studio Overview

To record IVR system prompts you will use the Recording Studio, our automated dial-in recording facility.

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Accessing the Recording Studio
Accessing the Recording Studio
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Record an IVR Prompt
Record an IVR Prompt
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Recording Studio Main Menu
Recording Studio Main Menu
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Creating IVRs using Easy-IVR
Creating IVRs using Easy-IVR
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Listen to a Recorded IVR Prompt
Listen to a Recorded IVR Prompt
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Before you Begin:
Before you Begin:
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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)