Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Recording Studio Main Menu
Once you have accessed the Recording Studio, you will hear the following message:
To record a prompt, press 1. To listen to a prompt, press 2. To retrieve a previously saved prompt, press 3. To return to the language menu, press 4.
Use your phone keypad to select the above mentioned Menu Option you desire.
- If you are modifying an existing prompt, you may press 1 to re-record, though you may wish to listen to it first by pressing 2.
- If you previously saved a prompt without publishing it, press 3 to retrieve and publish that prompt. Please see below for corresponding menu options.
Related content
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)