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BigCommerce

Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)


BigCommerce

This section explains how to deploy one chat for all pages in BigCommerce.

To deploy one chat for all pages:

  1. Log into your BigCommerce account as an administrator.

  2. Navigate to Storefront Design > Design Options, and then click the Footer Scripts tab.

  3. Paste the script in the Footer:

    1. For Proactive Chat V1.0:

      <script type="text/javascript" src="https://pop0-apps.mycontactcenter.net/webchatscripts/telaxdemo10/icr/0e8af7f4-82dc-44d5-a557-b49ae49a49da/icr.js"></script>

       

    2. For Proactive Chat V2.0, copy the Proactive URL as shown in Proactive Chat v2.0

  4. Save your changes.

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Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)